Help & Frequently Asked Questions

Answers to the most common questions about tracking your bikes, components and rides. Still stuck? Reach out and we'll help.

Getting started

What is Workshop.bike?

Workshop.bike is a bike maintenance tracker. You log your bikes,
the components on them and the rides you do. Based on the distance
each component has covered, the app tells you when maintenance or
replacement is due
— no more guessing when your chain is worn out.

How do I add my first bike?

From the dashboard, open Bikes → New bike and give it a name and
type. Once the bike exists you can:

  1. Add the components it's built with (drivetrain, tyres, brake pads …).
  2. Record rides manually or import them automatically.
  3. Watch maintenance recommendations appear as you ride.
Is there a mobile app?

Workshop.bike is a progressive web app (PWA). Open it in your
browser on any device and use your browser's "Add to Home Screen"
option to install it — it works just like a native app, with no App
Store download required.

Components & maintenance

Why do components belong to me and not to a bike?

Because parts move around. A wheelset might spend winter on your
trainer bike and summer on your race bike. In Workshop.bike a
component belongs to you, and you mount it on a bike for a
period of time. Mileage is summed only from the rides during each
mount period, so the numbers stay accurate even when you rotate parts.

How is the wear of a component calculated?

Each component accumulates distance from the rides logged while it
was mounted on a bike. When that total approaches the recommended
mileage
for the part, it's flagged as needing attention:

  • OK — plenty of life left
  • Worn — approaching the recommended limit (roughly 75 %)
  • Replace — at or over the recommended mileage

The recommended mileage comes from the product catalog (450+ parts)
and can be adjusted per component if your conditions differ.

Can I move a component to another bike?

Yes. Open the component and use Replace / move to end its current
mount and start a new one on another bike. The mount history is kept,
so past mileage is never lost.

Rides & import

How do rides get into Workshop.bike?

Three ways:

  • Manually — add a ride with date, distance and bike.
  • Connected services — link Strava or Wahoo and rides sync
    automatically.
  • By email — send a GPX/FIT/TCX file to your personal upload
    address and it's imported for you.
How do I connect Strava?

Open Settings → Connected apps and click Connect Strava.
You'll be taken to Strava to authorise the connection, then redirected
back. From that point on new rides sync automatically, and you can
trigger a manual import any time from the same page.

How does the email upload work?

Every account has a personal upload address shown under
Settings → Email upload. Send any GPX, FIT or TCX file as an
attachment to that address and Workshop.bike imports it automatically
— useful for Garmin Connect exports, Komoot downloads or any other
app that can export a file.

If you have multiple bikes you can also use bike-specific addresses
to route the ride directly to the right bike without any extra steps.

Can I edit a ride imported from Strava or Wahoo?

Imported rides are read-only to keep them in sync with the
source — with one exception: you can always edit the description.
Manually added rides remain fully editable.

Account & subscription

What is the difference between Free and Pro?

The free plan includes everything you need to get started: up to 2
bikes, component and wear tracking, ride import via Strava, Wahoo
and email, maintenance forecasts, service history and more.

Pro adds unlimited bikes, your full ride history beyond 6 months,
push and email notifications, smart recommendations, battery life
forecasts, Teams and AI access via MCP.

See the full feature comparison on the pricing page.

How do I upgrade to Pro?

Open the pricing page and choose a monthly or
yearly plan. Payment is processed via Stripe. You can cancel or
manage your subscription from the same page at any time.

How do I change my email or password?

Open Settings → Profile from the user menu. There you can update
your name, email, password and time zone.

Which languages are supported?

The interface is available in English and German. Switch
language from your account settings at any time.

Privacy & data

Where is my data stored?

Workshop.bike is hosted in Germany and built privacy-first. We
don't sell your data or load third-party tracking. See our
privacy policy for the details.

Can I delete my account and data?

Yes. Just contact support and we'll delete
your account and all associated data (bikes, components, rides)
within a few days.

Didn't find what you were looking for?

Send us a message and we'll get back to you by email.

Contact support